DFnet Research delivers eClinical solutions that streamline clinical trials from data collection to analysis and compliance. Its core platform, DFdiscover, centralizes and validates study data while enabling efficient workflow management for research teams.
Complementing this, DFengage allows participants to submit real-time data through a simple mobile experience, improving accuracy and engagement. Together, these products create a seamless flow of patient data into a robust management system, enhancing efficiency and reliability across clinical studies.
Role
Lead UI/UX Designer
Company
DFnet Research
Designing for DFnet required balancing the needs of two very different user groups. On one side, research teams rely on DFdiscover to manage large volumes of complex clinical data with precision and efficiency. On the other, participants use DFengage to submit personal health data in a way that needs to be simple, intuitive, and accessible.
The challenge is a constant ability to increase usability across a multitude of relating products while maintaining data integrity, ensuring regulatory compliance, and creating a more cohesive experience across the product ecosystem.
My approach to this job has been with a strong focus on system thinking and user-centered design. This includes reviewing existing workflows, identifying usability pain points, and aligning design decisions across all platforms to ensure consistency where needed and flexibility where appropriate.
Collaboration with stakeholders and developers was key to balancing user needs with technical and regulatory constraints, while iterative design improvements helped refine both complex interfaces and simplified user flows.
DFdiscover is a powerful system used by researchers to collect, validate, and manage clinical trial data.
My work focused on improving clarity and efficiency within complex workflows. This included refining interface layouts, enhancing data readability, and simplifying interactions within key tasks. Given the density of information and the importance of accuracy, design decisions prioritized reducing cognitive load while maintaining full access to critical data.
The result was a more structured and intuitive experience that supported faster task completion and improved confidence when working with sensitive data.
DFengage enables study participants to submit data through surveys, diaries, and symptom tracking.
Here, the focus shifted to simplicity and accessibility. I worked on creating clear, guided user flows that reduced friction and made it easy for non-technical users to complete required tasks. Emphasis was placed on readability, clear feedback, and minimizing the effort required to engage with the app consistently.
I also designed and created the mobile web interface, highly requested by users who face difficulty using mobile apps, and bringing forth an entirely new user base and level of accessibility for this product
These improvements helped support better participant engagement and more reliable data submission.
A key aspect of this work was understanding how both products function as part of a larger ecosystem. Data submitted through DFengage feeds directly into DFdiscover, where it is validated and managed by research teams.
Design decisions needed to account for this relationship—ensuring consistency in data structures and user expectations, while still tailoring each experience to its specific audience.
- Guide developers with UX solutions to enhance usability across both researcher and participant-facing platforms
- Streamlined complex workflows within clinical data management
- Redesigned, and updated existing design systems with improved User Experience and Interfaces following WCAG guidelines
- Designed the ePRO Management solution for easier tracking of patients and patients records.
- Created highly requested features and expanded device usage on patient facing applications
- Increased clarity and accessibility for non-technical users
Contributed to a more cohesive product ecosystem - Testing solutions against customer feedback, and QA testing
